Our company has always been adhering to the "customer-centric, market-oriented" service concept, adhere to the "service to support the brand" belief, always to improve service quality and control product quality as the first task to grasp. In 2006, the customer service department of the company's marketing center set up a professional after-sales service team and equipped with a large number of installation and acceptance equipment to provide our professional technical services for users from the secondary optimization of construction drawings, the design and selection of plastic inspection wells, the optimization of installation and construction schemes, the acceptance after installation to the maintenance inside and outside the warranty period. At present, the company has set up after-sales service outlets throughout the country.
- After-sales Service -
●Provide "hand-in-hand" installation guidance service on site
● 24-hour technical advisory services
● Provide free CCTV closed-circuit television to detect the pipe network
● Provide free on-site service for all parts
● Temporary allocation for different supply areas at any time
● Regular telephone return visits or on-site return visits to the project
Hand-in-hand installation guidance service
Our technicians provide "hand-in-hand" installation guidance services on site. Through the on-site demonstration installation to the construction unit training, our company promises to provide technical services unconditionally during the after-sales service period.
24-hour technical advisory services
The company's technical backbone, for the owners and construction units of intractable diseases 24 hours to provide technical advisory services. Arrange technical personnel to carry out on-site inspection, find problems, the scene immediately solve.
Regular telephone return visits or on-site return visits
After the project is completed and accepted, our company will regularly conduct telephone return visits or on-site return visits to the project to understand the actual status of product applications and equipment operation, and provide free maintenance and maintenance services for pipelines.